Local Compliance
We verify the safety and suitability of product materials, including electrical safety certification, radio frequency testing, and food safety.
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Customer Care
Customer Care
Care Solution for Creating Customer Value
We provide a systematic customer management system to ensure long-term relationship maintenance and successful brand experiences.
We provide a systematic customer management system to ensure long-term relationship maintenance and successful brand experiences.
Quality Supervising before Shipment
Before shipping the products, we conduct rigorous performance testing and visual inspections to ensure their quality and appearance.
Maintenance Operation for B2B
We provide a comprehensive management and maintenance program to ensure optimal conditions for coffee machines and filters in your workplace. Our program includes close monitoring and regular maintenance to keep your equipment in top condition.
After-sales Quality Control
We document CS issues for accurate root cause analysis and prevention of recurrence.
Concierge & Customer Service
We provide customers with product concierge and full-care services based on a systematic process.
Local Compliance
Quality Supervising before Shipment
Maintenance Operation for B2B
After-sales Service Quality Control
Concierge & Customer Service